ONLINE SERVICEOnline

Useful information

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Introduce brands and products online as well as in physical stores

Through the screen of your smartphone, computer or tablet,
Please take advantage of the online customer service that allows you to consult with the concierge.

"It's hard to tell just by looking at the homepage..."
"Lastly, I would like to talk with the staff and decide on the purchase."
For such customers, using the free call application "ZOOM",
We will introduce each brand and product just like when you visit us.
If you are purchasing for the first time, please listen to the explanation of how to use it.

Currently, we are targeting customers who wish to purchase online.
Please note that we do not accept inquiries about repairs or parts.

Contents of online service

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You can see the watch you are considering. We can compare and consult about watches.

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While looking at the watch, we will explain the details, how to use it, and its features.

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We will also explain how to purchase and after-sales support so that even first-time customers can feel at ease.

Usage procedure

STEP 01

Please make a reservation from the special form

Please make a reservation, select the desired date and time, and answer a simple questionnaire.
Once your reservation is complete, you will receive a reservation confirmation email.

STEP 02

Email the concierge

We will send you an e-mail in advance with instructions on how to proceed with the meeting, such as confirmation of your inquiry, connection method, and customer-specific URL. If you have any questions or concerns, please contact us by replying to our email.

STEP 03

Access your appointment times from home

When it's time to make a reservation, please access the customer URL in the email.

STEP 04

return of documents

Please feel free to contact us with any questions or concerns you may have regarding watches.
Our professional concierge will make suggestions according to your wishes.